Privacy Policy

Privacy Policy

Last Updated: August 29, 2026

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

  • Name
  • Email address
  • Mobile phone number
  • Mailing and shipping address
  • Billing information
  • Assessment information
  • Information and photographs submitted as part of a smile or dental assessment
  • Order and transaction information
  • Appointment information
  • Customer service and support communications
  • Information you provide when communicating with AmazeAlign

We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device information, pages visited, referring website, and general website usage information.

2. How We Use Your Information

We may use the information we collect to:

  • Process and review assessments
  • Determine potential eligibility for AmazeAlign products and services
  • Process and fulfill orders
  • Provide impression kits and other products
  • Provide order, shipping, and delivery updates
  • Coordinate appointments and customer support
  • Communicate regarding assessments, treatment-related matters, products, services, and orders
  • Respond to questions and customer service requests
  • Send SMS communications when you have separately consented to receive them
  • Improve our website, products, services, and customer experience
  • Prevent fraud, misuse, or security incidents
  • Maintain business and transaction records
  • Comply with applicable laws and legal obligations

3. How We Share Information

We may share personal information with service providers that perform services on our behalf, such as payment processing, order fulfillment, shipping, website hosting, technology services, customer support, and communications.

These service providers may access personal information only as necessary to perform services on our behalf and are expected to handle that information appropriately.

We may also disclose information when required by law, legal process, court order, government request, or when reasonably necessary to protect the rights, property, safety, or security of AmazeAlign, our customers, or others.

We may disclose information in connection with a merger, acquisition, financing, sale of assets, reorganization, or similar business transaction, subject to applicable law.

4. Payment Information

Payments may be processed by third-party payment processors. AmazeAlign may not directly store complete payment card information.

Payment processors may collect and process your payment information according to their own privacy policies and security practices.

5. Cookies and Website Technologies

We may use cookies and similar technologies to operate our website, understand website usage, maintain functionality, improve performance, and enhance the customer experience.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of some portions of the website.

6. SMS and Text Messaging

If you provide your mobile phone number and separately opt in to receive SMS communications from AmazeAlign, we may send you text messages relating to your assessment, appointments, impression kits, orders, shipping and delivery updates, treatment-related communications, customer support, products, services, and other communications covered by your consent.

SMS consent is optional and is not a condition of purchasing any AmazeAlign product or service.

Message frequency may vary.

Message and data rates may apply depending on your mobile carrier and mobile plan.

You may opt out of SMS communications at any time by replying STOP to an applicable message. For assistance, reply HELP or contact AmazeAlign using the contact information provided on our website.

Mobile information, including mobile phone numbers and SMS opt-in consent, will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

We may share mobile information with service providers that assist us in delivering SMS communications solely as necessary to provide those services. Such service providers are not permitted to use your mobile information for their own marketing or promotional purposes.

Your SMS opt-in consent applies only to communications from AmazeAlign covered by the consent you provided.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

8. Data Retention

We may retain personal information for as long as reasonably necessary to provide our products and services, maintain business and transaction records, resolve disputes, enforce agreements, comply with legal obligations, and fulfill the purposes described in this Privacy Policy.

Retention periods may vary depending on the nature of the information and applicable requirements.

9. Your Privacy Choices

Depending on applicable law and your location, you may have rights or choices regarding your personal information.

You may contact us to request information about your personal information, request corrections, or ask questions regarding our privacy practices.

You may unsubscribe from SMS communications at any time by replying STOP.

You may also unsubscribe from applicable marketing email communications by following the unsubscribe instructions contained in those communications.

10. Children's Privacy

AmazeAlign's website and services are not intended for children to use independently where parental or guardian consent is required by applicable law.

If information relating to a minor is submitted in connection with our services, the parent or legal guardian is responsible for providing any consent required by applicable law.

11. Third-Party Websites and Services

Our website may contain links to websites or services operated by third parties.

AmazeAlign is not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review the privacy policies of third parties before providing them with personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, services, legal requirements, or business operations.

When we make changes, we may update the “Last Updated” date at the top of this Privacy Policy. Your continued use of our website or services following an update is subject to the revised Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy or AmazeAlign's privacy practices, please contact us:

AmazeAlign LLC
Email: support@amazealign.com
Website: AmazeAlign.com

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